Last updated: 1 September 2026

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IBD Kids Australia respects your privacy and is committed to protecting the personal information you provide to us.

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This Privacy Policy explains how IBD Kids Australia collects, uses, stores and protects personal information when you visit or use our website.

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1. About IBD Kids Australia

IBD Kids Australia is an Australian website providing information and resources for children, teenagers, parents and families living with inflammatory bowel disease (IBD).

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For privacy enquiries, please contact us at:

Email:  IBDKidsAustralia@gmail.com

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2. Information we collect

We may collect personal information that you voluntarily provide to us when you use our website.

This may include:

• Your name.

• Your email address.

• Information you provide through our contact forms.

• The contents of messages or enquiries you send to us.

• Any other information you choose to provide.

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We may also automatically collect certain technical information when you visit our website, including information about how you use the website. This information may be collected through Google Analytics and cookies.

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3. Information submitted through contact forms

If you contact IBD Kids Australia using a contact form, we may collect the information you provide so that we can respond to your enquiry.

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Please avoid including unnecessary personal or identifying information about yourself or your child in a contact form.

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In particular, please do not provide detailed medical information unless it is necessary for your enquiry.

Information submitted through our contact forms may be processed or stored using third-party services that help us operate our website and manage enquiries.

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4. Health information

IBD Kids Australia provides information about inflammatory bowel disease. As a result, you may choose to tell us about a person's diagnosis, symptoms, treatment or other health information when contacting us.

Health information is considered sensitive information under Australian privacy law.

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You do not need to provide health information to browse or use most parts of our website.

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If you choose to provide health information, we will only use it for the purpose for which it was provided, or as otherwise permitted or required by law.

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We encourage you not to provide information that could unnecessarily identify your child or another person.

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5. Information about children

IBD Kids Australia provides resources for children and teenagers as well as parents and carers.

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Children can browse the informational content on our website without being required to provide personal information.

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We encourage parents and carers to supervise younger children when they use the internet and our website.

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If a child provides personal information to us through a contact form, we will handle that information in accordance with this Privacy Policy.

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If you are a parent or guardian and believe your child has provided personal information to us that you would like removed, please contact us.

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6. Google Analytics

We use Google Analytics to help us understand how visitors use our website and to improve our content and services.

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Google Analytics may collect information such as:

• The pages you visit.

• How you navigate and interact with our website.

• Your device and browser information.

• Approximate geographic information.

• General website usage and technical information.

 

Google Analytics uses cookies and similar technologies to collect this information.

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The information collected through Google Analytics is generally used in an aggregated or statistical form to help us understand website traffic and improve the website.

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Google may process information collected through Analytics on our behalf and may store or process information outside Australia.

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You can learn more about how Google handles information through Google's privacy information and Google Analytics documentation.

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7. Cookies

Our website may use cookies and similar technologies to ensure the website functions correctly and to help us understand how visitors use the website.

Cookies are small files that may be stored on your device when you visit a website.

You can control or disable cookies through your web browser settings. However, disabling cookies may affect some website functionality.

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8. How we use your information

We may use personal information we collect to:

• Respond to enquiries and messages.

• Provide information you have requested.

• Operate and maintain our website.

• Improve our website, resources and user experience.

• Understand how visitors use our website.

• Protect the security and functionality of our website.

• Comply with legal obligations.

 

We will not sell or rent your personal information.

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9. Who we share information with

We may share personal information with trusted third-party service providers where this is necessary to operate our website or provide services.

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These may include:

• Website hosting and website technology providers.

• Contact form or email service providers.

• Google Analytics.

• Other technology providers that help us operate and maintain the website.

 

We only share information where reasonably necessary for these purposes or where required or authorised by law.

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We do not sell personal information to third parties.

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10. Overseas disclosure

Some of the third-party services we use, including Google and website technology providers, may store or process information outside Australia.

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As a result, personal information may be disclosed to or processed by overseas recipients.

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The countries in which information may be stored or processed may vary depending on the services we use.

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Where required by Australian privacy law, we will take reasonable steps to ensure that appropriate privacy protections apply.

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11. How we protect your information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

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However, no website or method of transmitting information over the internet can be guaranteed to be completely secure.

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If we become aware of a data breach involving personal information, we will respond in accordance with our legal obligations.

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12. How long we keep your information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or where we are required to retain it by law.

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When personal information is no longer required, we will take reasonable steps to securely delete or de-identify it.

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13. Accessing or correcting your information

You may contact us to request access to personal information we hold about you.

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You may also ask us to correct information if you believe it is inaccurate, incomplete or out of date.

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To make a request, please contact us using the details provided below.

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We will respond to requests within a reasonable period.

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14. Requesting deletion of your information

You may contact us and request that personal information we hold about you be deleted.

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We will consider your request and delete or de-identify information where appropriate and where we are not required or permitted by law to retain it.

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15. Privacy complaints

If you believe that IBD Kids Australia has mishandled your personal information or has not complied with applicable privacy requirements, please contact us so that we can investigate your concern.

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Please provide details of your concern and any relevant information that may help us investigate it.

We will review your complaint and respond within a reasonable period.

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If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

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16. Links to other websites

Our website may contain links to external websites, including social media platforms and other organisations.

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Once you leave the IBD Kids Australia website, the privacy practices of the external website will apply.

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We are not responsible for the privacy practices or security of third-party websites.

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We encourage you to read the privacy policy of any external website you visit.

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17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or privacy practices.

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When we make changes, we will update the "Last updated" date at the top of this Privacy Policy.

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We encourage you to review this Privacy Policy periodically.

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18. Contact us

If you have a question about this Privacy Policy, would like to access or correct your personal information, request deletion, or make a privacy complaint, please contact:

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IBD Kids Australia

Email: IBDKidsAustralia@gmail.com

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Important information

The information provided on IBD Kids Australia is for general educational and informational purposes only.

 

It is not medical advice and should not replace advice from your child's doctor, gastroenterologist or other qualified healthcare professional.